Two online training courses for University of Missouri System campuses have had technical glitches, hindering employees’ ability to access Title IX compliance training.
On Monday, employees who had not completed the training received an email stating that the deadline for completion of both courses has been extended to March 31. The original deadline for completing the two courses — one on harassment and one on duties of a mandated reporter — was Jan. 30. Since April 2014, all system employees unless excluded by legal obligation to maintain confidentiality are mandated reporters of potential instances of sexual assault and harassment on campus.
• DoIT Tech Support is available at 882-5000 to help employees access the courses. Find out here if your division, department, school or college has a specific IT person to contact.
• Campus computer stations have been created. Over the next two weeks, employees can access the training at the following locations and times:
- Feb. 2 and Feb. 4: 10 a.m.–3 p.m. in Arts and Science Building, Room 18
- Feb. 10: 10 a.m.–3 p.m. in Ellis Library, Room 4D11
- Feb. 12: 8–10 a.m. and 12:30–4 p.m. in Ellis Library, Room 4D11
The courses were created by outside consultants with expertise in Title IX. They are delivered through myLearn, an online platform provided by SkillSoft. As with all online systems, myLearn must be compatible with the operating system to operate efficiently. But because employees are allowed to customize computer settings and browser preferences, there are “literally thousands of configurations,” which make it a challenge for myLearn to operate properly for all employees, Betsy Rodriguez, UM System vice president of human resources, told Faculty Council Jan. 22.
As of Jan. 16, about half of MU employees have completed the online training on harassment, and 38 percent have completed mandated-reporter training, according to documents distributed at the Faculty Council meeting. The most common technical issue is the need to install the latest version of Java and turn off pop-up blockers for the operating system.
Meanwhile, UM System is making adjustments to the configuration of myLearn to make it easier to access the training, the Monday email said.
Employees with specific questions related to the content of the myLearn courses can contact the Title IX office.